Last updated: July 3, 2026
This Privacy Policy explains how DoAny collects, uses, shares, and protects information when you visit doany.ai, create an account, use our AI company builder, connect third-party services, or interact with products and workflows powered by DoAny.
DoAny helps users build and operate businesses. That means we may process account information, business information, prompts, files, generated output, customer conversations, leads, billing events, integrations, and technical usage data.
If you use DoAny to build or run a business, you are responsible for giving your own customers and visitors appropriate privacy notices and choices for the products, websites, apps, and communications you operate.
1. Information we collect
We collect information you provide, information generated through your use of the service, information from connected accounts, and information from service providers.
- Account information, such as name, email address, password or sign-in method, workspace details, preferences, and support messages.
- Billing information, such as plan, subscription status, transaction records, tax details, billing address, and limited payment details from payment processors. We do not store full payment card numbers.
- Business and project information, such as your company idea, product brief, brand assets, pricing, website content, customer segments, instructions, prompts, files, code, generated output, and operational settings.
- Customer and lead information that you submit, import, generate, collect, or connect through DoAny, such as names, emails, messages, support conversations, purchase records, invoices, and relationship notes.
- Integration information from third-party accounts you connect, such as tokens, account identifiers, permissions, settings, content, messages, analytics, and activity needed to provide connected workflows.
- Usage and device information, such as log data, IP address, browser type, device identifiers, pages viewed, actions taken, feature usage, diagnostic events, and approximate location derived from IP address.
- Cookie and tracking information, as described in our Cookie Policy.
2. How we use information
We use information to provide, operate, secure, support, and improve DoAny and the products or workflows you ask DoAny to create or manage.
- Create and manage accounts, workspaces, subscriptions, billing, authentication, support, and service communications.
- Build, host, deploy, update, and operate websites, apps, content, automations, customer workflows, and AI agent actions you request.
- Process prompts, files, business data, customer data, and connected-account data to generate output and carry out your instructions.
- Send or help you send business communications, support replies, invoices, outreach, notifications, and other messages based on your settings.
- Monitor performance, debug issues, prevent fraud, protect security, enforce policies, and comply with legal obligations.
- Analyze aggregate usage, improve product quality, develop features, and understand which parts of DoAny are working.
- Send product updates, launch notes, and marketing communications where allowed. You can opt out of marketing emails.
3. AI processing and model improvement
DoAny uses AI systems and third-party AI providers to generate, transform, summarize, classify, route, and act on information. Prompts, files, business data, customer data, and generated output may be processed by those systems to provide the service.
We use your private customer content to provide, secure, support, troubleshoot, and improve DoAny. We do not use private customer content to train public AI models unless you give permission, submit the content as feedback, or the content is already public.
We may use aggregated, de-identified, or statistical information to improve DoAny, measure performance, and understand usage trends, provided it does not identify you, your customers, or your business.
4. Your customers and end users
When you use DoAny to build or operate a business, website, app, support channel, sales workflow, or customer communication, you may collect personal information from your customers, visitors, prospects, and users.
For that information, you are generally the business, controller, or equivalent party, and DoAny acts as your service provider or processor where applicable. You are responsible for having a lawful basis, providing notices, honoring rights requests, and getting consent where required.
Do not use DoAny to collect or process sensitive personal information, regulated health data, financial account data, government identifiers, children's information, or other high-risk data unless your plan, settings, agreements, and legal obligations allow it.
5. Cookies and similar technologies
We and our service providers may use cookies, local storage, pixels, SDKs, and similar technologies to keep you signed in, remember preferences, measure performance, understand usage, prevent fraud, and support marketing where enabled. See our Cookie Policy for more detail.
6. How we share information
We do not sell personal information for money. We may share information in the ways described below.
- With service providers and subprocessors that help us provide hosting, storage, databases, AI processing, payments, analytics, email, support, security, monitoring, and other operations.
- With third-party services you connect or direct us to use, such as payment processors, hosting providers, email tools, social networks, ad platforms, search tools, marketplaces, and customer support tools.
- With teammates, workspace members, and account administrators according to your workspace settings.
- With customers, visitors, or the public when you publish content, launch a website or app, send messages, create public listings, or otherwise direct DoAny to make information available.
- With authorities, courts, regulators, or other parties when we believe disclosure is required by law or needed to protect rights, safety, security, or the integrity of the service.
- With a successor or prospective successor in connection with a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets.
7. Payments
Payments are processed by third-party payment providers. They collect and process payment information under their own terms and privacy policies. DoAny receives limited billing details, such as customer identifiers, plan status, invoices, payment status, and transaction metadata.
8. Retention
We retain information for as long as needed to provide the service, maintain your account, operate your products and workflows, comply with legal obligations, resolve disputes, enforce agreements, prevent abuse, and maintain backups.
You may request deletion of account information, but some information may remain in backups, logs, billing records, security records, or legal records for a limited period or as required by law. Deleting information may disable products, workflows, or customer records that depend on it.
9. Security
We use technical, organizational, and administrative safeguards designed to protect information. No internet service, AI system, or connected workflow can be guaranteed to be perfectly secure. You are responsible for strong passwords, account access controls, integration permissions, and reviewing agent actions.
10. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information. You may also have the right to opt out of certain marketing, analytics, or advertising uses.
You can update account information in the product, unsubscribe from marketing emails using the link in those emails, adjust browser cookie settings, or contact us with a privacy request.
11. International transfers
DoAny and our service providers may process information in the United States and other countries. Those countries may have data protection laws that differ from the laws where you live. When required, we use appropriate safeguards for international transfers.
12. Children
DoAny is not intended for children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided personal information to DoAny, contact us so we can take appropriate steps.
13. Changes to this policy
We may update this Privacy Policy from time to time. If changes are material, we will provide notice by posting the updated policy, updating the date above, or using another reasonable method.
14. Contact
Questions or requests about privacy can be sent through the contact page or to privacy@doany.ai.